Pilot (72.29.75.219) : Shared

[Kayla]

This thread is a timeline for all events occuring to the server Pilot.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support<img src="images/smilies/atsi...asshosting.com to find the root of your problem.

Thank you.

[Kayla]

Please read the information below carefully if you are located on this server.


The old IP is 66.195.18.194

The new IP is 72.29.75.219


VERY IMPORTANT STEP:

If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: http://www.surmunity.com/showthread.php?t=12285).

Please update your domain's DNS to the following:

ns679.dizinc.com
ns680.dizinc.com

Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above.

If you registered the domain with us you can make this change at
http://www.surpassdomains.com

Otherwise, you need to make this change at the site where you registered the
domain.

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email e<img src="images/smilies/atsign.gif...asshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

[Kayla]

If any domain (on the server, parked or add-on) points to these DNS:

ns100.dizinc.com
ns101.dizinc.com

You *MUST* change them at this time.



These are the new DNS:
ns679.dizinc.com
ns680.dizinc.com



Refer to announcement:
http://www.surmunity.com/showthread.php?t=12497

[Kayla]

ns100.dizinc.com
ns101.dizinc.com

Those DNS are officially being removed from this server tonight.

You must make the necessary changes that were requested in March if you have not already done so.

[Kayla]

This server will have phpsuexec enabled on April 1.

More information is available here:
http://www.surmunity.com/showthread.php?t=16226

If you have any questions regarding this change, please post in the Site Maintenance board:
http://www.surmunity.com/forumdisplay.php?f=185

We will keep track of the most common issues and problems that come up in order to help other users in the future, so your input is appreciated.

[Kayla]

If you use any of the following scripts:

FA-PHPHosting
PHPClique
PHPCalendar
PHPCurrently
PHPFanBase
PHPQuotes

Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them:
"
include($logout_page);
"
This allows an attacker to include whatever code they wish into the php file and run the commands.
To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.

[keving]

The server is currently being restored, the main drive has gone bad, and will not power on. The surpass data center team is currently restoring from the most recent available backups.
We do apologize for this inconvenience and are working hard to get all your sites back online.

[Emmanuel]

pilot server restore is completed. If you notice any issues please contact the helpdesk so we can look into the issue individually.

[Roxy]

Wednesday night, May 21st we will be upgrading PHP and MySQL to version 5 on pilot.surpasshosting.com.

There will be some minimum downtime past 12am EST.